Human Resources Certification Institute (HRCI) Practice Exam

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Which of the following are formal systems designed to obtain employee feedback?

  1. Suggestion systems

  2. Focus groups

  3. Surveys

  4. All of the above

The correct answer is: All of the above

Suggestion systems, focus groups, and surveys are all types of formal systems designed to obtain employee feedback. A suggestion system allows employees to share their ideas and suggestions for improvement with their employer. Focus groups involve gathering a group of employees to discuss specific topics or issues related to their work. Surveys involve gathering feedback from employees through a series of questions. All of these options are formal methods of obtaining employee feedback, making them the correct answer.